Since everyone's wrist size is different, adjust the watch length if needed.

The following guide will help you.

Guide: How to adjust the strap?

Due to the large amount of orders, shipping might take around 10-12 days.

We´re working on processing your orders as fast as possible.

For all products, you can submit a refund application to us within 14 days of receiving the goods. However, you must provide proof (Order No, Pictures, or Videos) showing that the damage was not caused by human factors.

P.S.

• Watch movements have a warranty of 1 year.

Yes, water resistance is a standard symbol typically printed on the case back or dial of a watch, indicating the level of protection against water penetration. Most of our watches boast a water resistance rating of 3 ATM.

This rating implies splash resistance, safeguarding against rain, hand washing, or incidental water exposure. However, it's important to note that this level of water resistance doesn't mean submersion to depths of 30 meters underwater.

If you've got any questions that aren't answered here, please send an e-mail to: serinowatches@gmail.com, or send us a message throught the chatbox in the bottom right corner.